Chat GPT and HR activities
ChatGPT', an AI chatbot, is the talk of the town. It has interactive features and provide responses in depth. Let's contemplate how it would affect the human resource function.
First and foremost, Chat GPT could respond to the employee queries, off-loading the responsibility of Human resource professional. Chat GPT linked to employee database could analyse the employee related problems and also suggest the areas off concern affecting employee engagement.
The timely and quick resolution of employee queries, would facilitate employee engagement. Customized engagement activities for the employees could add to the employee experience.
This tool could also support organization's initiative to gather honest employee feedback. Chat GPT can gather the anonymous responses from employees which would help organization understand the employee perspective of the policies and practices.
The people analytics ability of the chatgpt could highlight the micro information that affects the organization's performance.
Moreover it is economic and provides higher returns by automation of HR processes and also boosting the employee morale and enriched employee experience by responding to their queries quickly and effectively.
Enhanced employee experience can re-define the success of the organization.
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